Action required at the scene of an accident
-
Report the incident to the emergency services immediately (if appropriate)
-
Write down any key information about the incident (it's useful to ensure that drivers have paper and pens available at all times to make this easier)
-
Take photographs of the incident scene and vehicle damage wherever possible
-
Take a note of third party details to include vehicle damage and any driver/passenger injuries sustained, ensuring you gather the following:-
-
Driver details including name and contact telephone number (mobile and landline if possible)
-
Third party contact details including name, address and contact telephone numbers, plus their insurer details
-
Details of vehicles involved including make, model and registration
-
Witness details including name, address and telephone numbers
-
Police details if they attended the scene of the incident to include the name and details of the officer who attended, police reference if possible and any potential driver prosecution details
-
Details of injuries, for example was anyone taken to hospital and the severity of the injuries
-
Sketches or photographs of scene
-
Weather conditions, road conditions, number of passengers in the third party/insurer vehicle and the area on the vehicle of damage
-
AT NO TIME should you admit responsibility for an accident
-
Make certain that the insurer is notified promptly, via telephone where possible, to enable an effective solution to both the insured and any third party involved
-
Having left the scene it is essential your insurer is notified as soon as possible to enable them to obtain as much information about the incident as possible. The level and quality of this information is increased if the driver involved reports the incident direct
-
It is your choice who repairs your car. We will handle all the paperwork and liase with your insurance company, this is a FREE service, simply provide us with a claim number when we quote for the repairs to your vehicle.
-
YOU ARE LEGALLY ENTITLED TO CHOOSE YOUR OWN BODYSHOP!


